Amari Systems Website: Amarireviews.com Effective Date: 29 August 2026
1. ABOUT THESE TERMS
These Terms & Conditions ("Terms") govern your access to and use of the services provided by Amari Systems, operated by TB Services, a sole trader based in New South Wales, Australia ("Amari Systems", "we", "us" or "our").
Our services are primarily designed for service-based businesses and may include Google review automation, Google Business Profile optimisation, local and merchant SEO, website creation, AI receptionist services, AI automation, CRM/software access and related digital marketing services.
By purchasing, accessing or using our services, you agree to be bound by these Terms.
If you do not agree with these Terms, you should not purchase or use our services.
2. BUSINESS INFORMATION
Business Name: Amari Systems Legal/Trading Entity: TB Services ABN: 89 923 597 735 Location: Gledswood Hills, NSW, Australia Website: Amarireviews.com Contact:[email protected]
3. OUR SERVICES
Depending on the package or subscription you purchase, Amari Systems may provide:
Google review automation
Google Business Profile optimisation
Google review management tools
Local SEO and merchant SEO services
Website design and development
AI receptionist and voice-agent services
AI automation services
CRM and software access
Lead capture and communication tools
Advertising and digital marketing services
Other related digital services agreed between you and Amari Systems
The specific services, features, limits and inclusions applicable to you will depend on the plan, package, proposal or agreement you have purchased.
We reserve the right to modify, improve, add or remove features from our services from time to time.
4. ELIGIBILITY AND ACCEPTANCE
You must provide accurate and complete information when signing up for our services.
You are responsible for ensuring that the information you provide to us remains accurate and up to date.
We reserve the right to refuse service, suspend an account or terminate a customer's access where we reasonably believe that:
these Terms have been breached;
our services are being misused;
fraudulent or unlawful activity is occurring;
payment obligations have not been met;
the account creates a security or operational risk; or
continued service would expose Amari Systems to unreasonable legal or commercial risk.
5. CUSTOMER ACCOUNTS
Some of our services require you to create an account.
You are responsible for:
maintaining the confidentiality of your login credentials;
ensuring that only authorised users access your account;
providing accurate account information;
notifying us of suspected unauthorised access; and
all activity carried out through your account.
Multiple staff members may access an account where this functionality is available under your selected plan.
You may not sell, sublicense, transfer, resell or provide unauthorised third parties with access to your Amari Systems account or software services.
6. SUBSCRIPTIONS AND FEES
Our services may involve:
a one-time setup or onboarding fee; and/or
an ongoing monthly subscription.
Unless otherwise agreed in writing, subscription fees are charged monthly beginning from the date you subscribe or the agreed commencement date.
All applicable prices are subject to GST where required by Australian law.
You agree to pay all applicable fees associated with your selected plan.
7. PAYMENT PROCESSING
Payments are processed through third-party payment providers, including Stripe.
By providing payment information, you authorise the applicable payment provider to charge the fees associated with your subscription or purchase.
You are responsible for ensuring that your payment details remain valid and that sufficient funds are available when payments are due.
8. FAILED PAYMENTS
If a scheduled payment fails, we may automatically retry the payment.
We may also attempt to contact you regarding the failed payment.
If payment remains unsuccessful after two payment attempts and we have made two attempts to contact you, we may cancel your subscription and suspend or terminate access to the associated services and features.
Following cancellation:
access to subscription features may be removed;
your account may remain temporarily available for administrative purposes; and
your account and associated data may be permanently deleted after 30 days, subject to any legal or contractual retention requirements.
If you wish to resubscribe after your account has been cancelled, you may be required to pay all applicable setup fees and subscription charges again.
9. PRICE CHANGES
We reserve the right to change our pricing, packages, features or subscription fees.
Where reasonably practicable, we will provide notice of material changes to recurring subscription pricing before the change takes effect.
Your continued use of the applicable service following the effective date of a price change constitutes acceptance of the new pricing, subject to any rights you may have under applicable Australian law.
10. SETUP FEES
Some services require a one-time setup or onboarding fee.
Unless otherwise stated in writing, setup fees are non-refundable once work, configuration, onboarding or implementation has commenced.
Setup fees may cover activities including:
account configuration;
software setup;
automation development;
integrations;
website setup;
AI configuration;
CRM configuration;
Google Business Profile work;
technical implementation; and
other onboarding activities.
11. REFUNDS
Unless otherwise stated in writing, our services are provided on a no-refund basis.
This does not exclude, restrict or modify any rights or remedies you may have under the Australian Consumer Law or other applicable legislation.
Where the law provides you with a right to a refund, replacement, repair or other remedy, those rights will continue to apply.
12. CANCELLATION
You may request cancellation of your subscription by contacting us by email or providing another form of written notice.
Unless otherwise agreed in writing, cancellation will take effect in accordance with the billing terms applicable to your subscription.
Cancellation does not automatically entitle you to a refund for fees already paid.
Any outstanding amounts owed to Amari Systems remain payable following cancellation.
13. SUSPENSION AND TERMINATION
We may suspend or terminate your access to our services where:
you fail to pay amounts owed;
you breach these Terms;
you misuse our systems;
you engage in unlawful or fraudulent conduct;
you attempt to resell or improperly share our services;
your conduct creates a security risk;
continued service becomes commercially unreasonable; or
we are required to do so by law or a third-party platform.
Where appropriate, we may provide reasonable notice before suspension or termination.
14. WEBSITE SERVICES
Where you purchase website design or development services, the specific scope of work will depend on your selected plan or agreement.
Website services may include:
website design;
website development;
forms;
CRM integrations;
lead capture;
chatbots;
SEO foundations;
integrations;
hosting or software access; and
other agreed features.
The number of revisions included will depend on the plan purchased.
Requests outside the agreed scope may incur additional fees.
15. WEBSITE DELIVERY
Our standard target is to launch a website within approximately 14 days after onboarding has been completed.
This is a target rather than an unconditional guarantee.
Website delivery may be delayed where you:
fail to provide required information;
delay providing images, logos or other content;
request substantial changes;
fail to provide approvals;
delay access to third-party accounts; or
otherwise prevent us from completing the work.
16. WEBSITE CONTENT
You may provide us with content including:
photographs;
logos;
videos;
written content;
testimonials;
trademarks;
business information; and
other materials.
You are responsible for ensuring that you have all necessary rights, licences and permissions to use any content you provide to Amari Systems.
You agree not to provide content that infringes another person's intellectual property, privacy or other legal rights.
If Amari Systems creates or sources content on your behalf, additional costs may apply and will be communicated where reasonably practicable.
17. WEBSITE OWNERSHIP AND ACCESS
Unless otherwise agreed in writing, Amari Systems retains ownership of its underlying website designs, systems, templates, code, software, frameworks, automations and other intellectual property.
Where a website is provided as part of a subscription service, you receive a limited right to use the website and associated services while your subscription remains active.
Where applicable, after initial website delivery you may have a 7-day period to determine whether you wish to retain the website under an applicable monthly subscription.
If you do not continue with the applicable subscription, access to subscription-based website services may be discontinued.
Any transfer of ownership or website assets must be expressly agreed to in writing.
18. ADDITIONAL WEBSITE WORK
Your selected plan determines the number of revisions and services included.
Requests outside the agreed scope may result in additional charges.
Additional work may include:
additional pages;
substantial redesigns;
additional functionality;
additional integrations;
extensive content changes;
additional revisions; or
work outside the original project scope.
We will endeavour to communicate additional costs before performing substantial additional work.
19. SEO SERVICES
Our SEO and Google Business Profile services are designed to improve your online visibility and provide tools and strategies intended to support your marketing efforts.
However, we do not guarantee specific search engine rankings, Google Business Profile positions, traffic, leads, phone calls, sales, revenue or return on investment.
Search engines and third-party platforms use algorithms and policies that are outside our control.
Changes to those algorithms, policies or platforms may affect your results.
You acknowledge that marketing results depend on numerous factors, including your business, competition, market conditions, customer behaviour, website quality and your own implementation of recommendations.
20. GOOGLE SERVICES AND THIRD-PARTY PLATFORMS
Our services may interact with third-party platforms including Google and other external services.
Third-party platforms may:
change their policies;
change their pricing;
modify their features;
suspend accounts;
experience technical problems;
experience outages; or
discontinue services.
We are not responsible for circumstances outside our reasonable control arising from third-party platforms.
21. AI RECEPTIONIST SERVICES
Our AI receptionist services may answer telephone calls, respond to questions, capture information, transfer calls and/or assist with appointment booking.
The AI receptionist is designed to identify itself as an AI system where applicable.
AI technology can occasionally produce inaccurate, incomplete or inappropriate information.
You acknowledge that AI-generated responses should not be treated as infallible or as professional legal, financial, medical or other regulated advice.
You remain responsible for reviewing and approving the information, scripts, instructions, workflows and automations used by your AI receptionist.
22. AI ACCURACY AND BUSINESS RESPONSIBILITY
You acknowledge that AI systems may make mistakes.
Amari Systems does not guarantee that an AI receptionist or automation will:
correctly understand every caller;
provide completely accurate information;
correctly interpret every request;
successfully book every appointment;
capture every lead;
transfer every call;
operate without interruption; or
achieve a particular financial or marketing result.
You are responsible for providing accurate business information and reviewing the AI system's configuration.
23. CALL RECORDING AND TRANSCRIPTION
Depending on the services you use, telephone calls may be recorded, stored and/or transcribed.
You are responsible for ensuring that your use of call recording, transcription and AI receptionist services complies with all applicable laws and regulations.
This may include obligations relating to:
informing callers;
obtaining consent where required;
privacy;
storage of personal information; and
handling recorded communications.
Amari Systems may assist you with configuration and general guidance, but you remain responsible for ensuring your specific use of these features is legally compliant.
24. AUTOMATIONS
Our automation services may perform actions automatically based on information, triggers or instructions supplied by you.
You are responsible for reviewing and approving your automations before relying on them for business-critical activities.
We are not responsible for losses resulting from:
incorrect customer information;
incorrect instructions;
incorrectly configured workflows;
third-party platform failures;
integration failures;
API changes;
system outages; or
other circumstances outside our reasonable control.
25. CRM AND SOFTWARE ACCESS
Where CRM or software access is included in your plan, access is provided subject to your applicable subscription.
You may not:
copy the software;
reverse engineer the software;
resell access;
sublicense access;
attempt to bypass usage restrictions;
interfere with the operation of the software; or
use the software for unlawful purposes.
We may update, modify or improve software features from time to time.
26. CUSTOMER RESPONSIBILITIES
You agree to:
provide accurate information;
provide required content and materials;
provide necessary account access;
review work and approve deliverables;
use our services lawfully;
comply with applicable laws;
maintain appropriate access credentials;
review AI-generated information;
comply with third-party platform policies; and
promptly notify us of errors or concerns.
Failure to provide accurate information may result in inaccurate outcomes or delays.
27. NO GUARANTEE OF RESULTS
Our services provide tools, systems, strategies and implementation designed to help businesses improve their online presence, customer communication and marketing processes.
However, we do not guarantee that you will achieve a particular result.
This includes, without limitation:
Google rankings;
number of reviews;
number of leads;
number of calls;
number of appointments;
sales;
revenue;
conversion rates;
customer growth;
advertising results; or
return on investment.
Results depend on factors beyond our control and on how effectively you use and implement the tools provided.
28. INTELLECTUAL PROPERTY
Unless expressly stated otherwise in writing, Amari Systems retains ownership of its intellectual property, including:
software;
systems;
templates;
processes;
frameworks;
automation workflows;
website systems;
designs;
branding created by Amari Systems;
documentation;
know-how; and
other proprietary materials.
You receive only the rights necessary to use the services you have purchased.
You may not reproduce, distribute, sell or commercially exploit our proprietary systems without our written permission.
29. PORTFOLIO AND MARKETING
Unless you expressly request otherwise in writing, you grant Amari Systems permission to display completed websites, designs and publicly available business materials created for you in our portfolio, website, social media and marketing materials.
We will not intentionally disclose confidential information for marketing purposes.
30. THIRD-PARTY SERVICES
Our services may rely on third-party providers such as payment processors, hosting providers, telecommunications providers, CRM platforms, AI providers, Google and other technology providers.
We do not control these third parties.
We are not responsible for:
third-party outages;
service interruptions;
pricing changes;
policy changes;
account suspensions;
API changes;
data loss caused by a third party;
technical failures; or
discontinuation of third-party services.
Where a third-party service is required for your selected service to operate, changes to that third-party service may affect the functionality of our services.
31. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Amari Systems will not be liable for indirect, incidental, special or consequential loss arising from your use of our services.
This may include loss of:
revenue;
profits;
business opportunities;
customers;
leads;
data;
goodwill; or
expected savings.
We are also not responsible for losses arising from AI errors, missed calls, incorrect AI responses, automation failures, website downtime, third-party outages, Google changes or other circumstances outside our reasonable control.
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under Australian law.
32. AUSTRALIAN CONSUMER LAW
Nothing in these Terms is intended to exclude, restrict or modify any rights or remedies you may have under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, where those rights cannot legally be excluded.
Where the Australian Consumer Law applies, your statutory rights continue to apply.
33. INDEMNITY
To the extent permitted by law, you agree to indemnify Amari Systems against reasonable losses, claims, liabilities and expenses arising from:
your misuse of our services;
your breach of these Terms;
content supplied by you;
your violation of third-party rights;
your unlawful use of our services;
your failure to comply with applicable laws; or
your misuse of AI, call recording or communication features.
This clause does not apply to the extent that the relevant loss was caused by our own negligence, unlawful conduct or other circumstances where liability cannot legally be transferred to you.
34. FORCE MAJEURE
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.
These may include:
natural disasters;
telecommunications failures;
internet outages;
cyber incidents;
power failures;
government actions;
third-party outages;
platform changes;
labour disputes;
war;
pandemics; or
other events outside our reasonable control.
35. PRIVACY
Your use of our services may involve the collection and processing of personal information.
Our handling of personal information is described in our Privacy Policy.
By using our services, you acknowledge that personal information may be processed as necessary to provide the services you have purchased.
36. CONFIDENTIALITY
Each party agrees to take reasonable steps to protect confidential information received from the other party.
Confidential information does not include information that:
is publicly available;
was already lawfully known;
is independently developed; or
must be disclosed by law.
37. CHANGES TO THESE TERMS
We may update these Terms from time to time.
Updated Terms may be published on our website with a revised effective date.
Where appropriate, we may notify customers of material changes.
Your continued use of our services after updated Terms take effect may constitute acceptance of the updated Terms, subject to applicable law.
38. SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be modified or removed to the minimum extent necessary.
The remaining provisions will continue to apply.
39. ENTIRE AGREEMENT
These Terms, together with any applicable service agreement, proposal, order, subscription details, Privacy Policy or other written agreement between you and Amari Systems, form the agreement governing your use of our services.
Where there is an inconsistency between these Terms and a separately signed written agreement, the separately signed agreement will prevail to the extent of the inconsistency.
40. GOVERNING LAW
These Terms are governed by the laws of New South Wales, Australia.
You agree that courts exercising jurisdiction in New South Wales will have jurisdiction in relation to disputes arising from these Terms, subject to any mandatory rights you may have under applicable law.
41. CONTACT US
If you have questions about these Terms, wish to cancel a subscription or need assistance with your account, please contact:
Amari Systems TB Services ABN: 89 923 597 735 Email:[email protected] Website: Amarireviews.com Location: Gledswood Hills, NSW, Australia
